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Utilities

Planned Water Outage in Christmas Lake Village-Polar Shores

The Santa Claus Utilities Department will be replacing a hydrant that will result in water being shut off for a period of time on Monday, September 23rd.

Area to be affected.
Area to be affected.

The areas that will be affected are Subdivisions 4 and 9… Polar Shores and Polar Shores Addition. This includes all homes along and east of Balthazar from the Gate House to Polar Park. (See Map)

Plans are for the water will be shut off at approximately 8am on the 23rd and should be turned back on by late afternoon.

Upon completion of the replacement, it is possible that there will be a boil order put in place for all or part of these subdivisions.

Streets affected:

        • Balthazar Drive from the Gate House to Polar Park
        • Arctic Circle
        • Mistletoe Drive
        • Candy Cane Lane
        • Garland Lane
        • Tinsel Circle
        • Madonna Drive
        • Winter Lane
        • Star Drive
        • Sleigh Bell Drive
        • Sleigh Bell Circle

PLEASE SPREAD THE WORD!

 

Boil Advisory Continues

Boil Water Advisory remains in effect, until further notice,for all customers of Santa Claus, Chrisney, and Gentryville water supply.

Will update when advisory is lifted.

Water Rates Changed

Late last year, the Town of Santa Claus was notified of a rate increase from Patoka Lake Water District.

While the town owns and operates its own wells, about two-thirds of the water used by Santa Claus Water Utility comes from Patoka Lake.

The Water Board commissioned a rate study by LWG CPAs & Advisors from Indianapolis to determine what affect this might have on the future operations of the town’s water plant. Their report was received in February and it recommended an increase in water rates to account for past inflation and the new rates from Patoka Lake. Their recommendation was either a 23.45% or 31.07% increase. This amount was determined based on the Patoka Lake increase, a need to bring operating reserves to the state required levels and inflation.

The town’s last rate increase was in 2009 and in that period of time, the Consumer Price Index rose roughly 20%.

On Friday, March 1st, the Town Council held a public hearing based on a recommendation from the Water Board on the proposed increase of 23.45%. Hearing no objections, the Town Council approved Ordinance 2019-04.

At the meeting it was stated that this increase affects various users differently, but for the average customer using 3,447 gallons per month the rate increase would be approximately $5.00 per month. It was further pointed out that this increase does not affect the wastewater charges since that charge it is based on the amount of water used, not the price of the water.

The Water Board has acted in good faith to ensure that the water utility will remain an economically viable entity into the future and continue to provide quality water to its customers.

A copy of the ordinance can be found here.

and

A copy of the Final Rate Study can be found here.

Audio from the Public Hearing and Council Meeting can be found here

Important information for Santa Claus water customers!

New meters are being installed.

In July 2017 the town water department began installation of a new radio read, water meter system. The intent of the new program is many-fold. We wanted to reduce cost of reading and, be able to give customers a clear history of use; as well as more accurate reading using this up to date technology.

We have however discovered an unintended consequence- damaged radio equipment.

Typical installation consists of a radio transmitter attached to a new or existing meter. Your water meter may be inside your home, or in a meter pit in the yard. If your meter is inside, there will be on the exterior of your home, a radio transmitter- typically 3 feet from the ground. Care should be taken while performing any landscaping, weed-eating, or mowing around this equipment.

If your meter is in a pit in the yard, the lid and transmitter may be flush with the ground. If the grass gets tall they will be hard to see, and can be damaged by a mower. Again, please be careful when mowing or weed-eating around the meter pit.

Being just over a year since installations have begun, we expected a “getting used to” period. We have however come to the point where we must inform folks that when this equipment is damaged, we must unfortunately bill you for the replacement equipment.

Included with this letter are pictures of typical radio installation of both types- “pit” installations, and “house” installations. If you ever have questions about the location of either type-or questions about your drinking water, the water department will be happy to help. You may contact us by any of the means listed below, or go to the town website for additional notices, at: townofsantaclaus.com.

Thank you

Top View-Pit
Side View-Pit
House Installation

 

 

 

 

 

Utilities Office: ph. 812.544.3329    e-mail: scadmin@psci.net

Water Department: ph. 812.544.2354    e-mail: scwater@psci.net

PDF Version is available here.

Water Utility Position

The Town of Santa Claus is accepting applications for Full Time Water Utility Department experience preferred, but not required.  Salary based on experience. Applications can be obtained at the Town Hall, M-F 8:00am-4:00pm CST. Drug screen, Background Check and Residency (within 10-mile radius of Santa Claus) requirement. Santa Claus is an EOE.”

 

Boil Advisory Has Been Lifted

The boil advisory for the areas of SR 245 in and around Santa Claus, County roads 625 E & 1675 N, has been lifted. All residents that were affected will be contacted or door tagged. You may resume normal use of your tap water.

Thank You for you patience.